If you get a message about access denied or the printer being in use and you cannot find the driver or any installed program that would account for this, you may restart the computer in a diagnostic startup and then use the printui command to remove the driver package(s).
Rather than spending too much more time fiddling I'd simply Clean Reinstall the printer/scanner which always works, lasts longer and actually saves time:ġ) Power up the printer, if wired unplug it's USB cable from PC.Ģ) Go to Settings>Apps>Apps and Features to find and Uninstall the printer software.ģ) Next right click Start button to open Run box, copy and paste in the following command and press Enter: printui /s /t2 (Note that there is one space before each forward slash).Ĥ) Right click result to Run as Administrator.ĥ) Open the Print Server properties, Remove the printer’s drivers for this printer and for any other printers you don't use presently. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you. Thoroughly research any product advertised on the site before you decide to download and install it.īest, Andre Windows Insider MVP MVP-Windows and Devices for IT twitter/adacosta Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The page appears to be providing accurate, safe information.
Windows Update might attempt to upgrade to Windagain. Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.Īt the Sign In screen, hold down the shift key on your keyboard while clicking the Power button on the screenĬontinue to hold down the shift key while clicking RestartĬontinue to hold down the shift key until the Advanced Recovery Options menu appearsĬlick Go back to the previous version of Windows There seems to be some early adopter issues at this time with Windows 10 1803, if you can, I recommend you downgrade to your previous version until the Spring Creators Update matures with future cumulative updates.
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